Consulting Services

Explore our consulting services to see which are a good fit for you.

Learn about our consulting services

Optima Transitional provides strategic consulting, program development, and operational support to behavioral health, substance use disorder, recovery housing, transitional living, and community-based service organizations throughout California. Our work is grounded in real-world experience developing, operating, and expanding programs while navigating the requirements of state agencies, counties, managed care plans, and funding partners.

  • Guidance through state licensing and certification so your program is built to meet requirements from day one.

    Our Licensing Support Includes:

    • DHCS licensing and certification support

    • Application preparation and submission

    • Compliance readiness reviews

    • Preparation for site visits and audits

  • Hands-on support designing new programs and expanding existing ones, from early planning through implementation.

    Our Program Development Services Include:

    • Medi-Cal and CalAIM program development

    • Community Supports program design

    • Staffing models and organizational structure

    • Operational workflows

    • Expansion into new service lines or geographic markets

  • Support pursuing and securing contracts with counties, managed care plans, and funding partners.

    • Managed care contracting and credentialing

    • RFP and proposal development

    • County procurement and solicitation support

    • Navigating contracting barriers

  • Building the internal systems that keep programs compliant, organized, and ready to bill.

    • Policies and procedures

    • Documentation systems

    • Quality assurance

    • Billing readiness

    • Staff training and onboarding materials

  • Strategic support to strengthen your network and position your organization for long-term sustainability.

    Our Growth Services Include:

    • Referral network development

    • Strategic partnership building

    • Long-term growth and sustainability planning

Who we assist

We partner with organizations at every stage, from new providers building their first program to established agencies expanding their reach. Our clients share a commitment to serving individuals and communities with complex needs, and we help them build programs that are compliant, fundable, and built to last.

  • Outpatient Behavioral Health & Substance Use Disorder Programs: Providers seeking DHCS licensing or certification, launching new levels of care, or strengthening documentation, compliance, and billing systems.

  • Recovery & Transitional Housing Providers: Sober living, recovery residence, and transitional housing operators looking to formalize operations, meet county and funder standards, or pursue housing contracts.

  • Community Supports Initiatives: Organizations developing or expanding CalAIM Community Supports services and working toward managed care plan contracting and credentialing.

  • Justice-Involved & Reentry Programs: Providers serving individuals returning from incarceration who are building programs, partnerships, and contracts with counties and justice partners.

  • New & Emerging Providers: Organizations in the early stages of program development that need guidance on structure, licensing, policies, and the first steps toward funding.

  • Growing Organizations: Established providers expanding into new service lines, funding streams, or geographic markets across California.

Contact us

Why choose Optima Transitional?

  • Operator Experience

    We don't just advise on programs; we run them. Our guidance comes from operating recovery and transitional housing ourselves, so every recommendation is grounded in what works on the ground, not just on paper.

  • Hands-on Implementation

    We go beyond recommendations. Our team works alongside yours to build the policies, workflows, documentation systems, and applications needed to put your plan into practice and keep it running.

  • Experienced & Credentialed Leadership

    Led by CEO Crystal Collins, a Certified Alcohol and Drug Counselor with over 15 years in recovery housing and program management, our team brings firsthand knowledge of the systems, standards, and challenges providers face.

  • Aligned with California's Health Priorities

    We stay current on DHCS requirements, CalAIM, Medi-Cal, and county funding priorities, so your program is built to meet today's standards and positioned for where California's behavioral health system is heading.

  • Mission-Driven Partnership

    We understand the communities our clients serve because we serve them too. Every program we help build is designed to deliver dignity-centered care to individuals and families with complex needs.

  • Built for Sustainability

    Our focus is long-term success. We help organizations strengthen compliance, secure contracts, and develop referral networks so their programs stay fundable, operational, and ready to grow.

Contact us.

Ready to take the next step? Whether you're seeking housing for yourself or a loved one, or you're a partner looking to make a referral, we're here to help. Reach out today to learn more about our programs and how Optima Transitional can support your journey to independence.